bank personnel training

Training courses include:

• BSA
• BSA-CTRs/Suspicious Activity
• Check Fraud
• Customer Service Essentials
• Deposit Account Fundamentals
  • Account Ownership
  • Characteristics and Types
• Elder Financial Abuse-Detection and Prevention
• Endorsements
• e-Mail Security of Financial Institutions
• Identity Theft
• Introduction to Checks
• OFAC
• Privacy
• Reg CC and Funds Availability
• Reg E
• Robbery Training
• Stop Payments
• Teller Success Money Handling and Customer Priority
• Tellers Cross-Selling/A Customer Service Skill
• Wires

Other Classes Available upon Request

Training Courses include:

• BSA-CIP
• BSA-CTRs and Suspicious Activity
• Beneficial Ownership
• Check Fraud
• Customer Priority
• Cross Selling - Matching Products to Consumer Needs
• Customer Service Essentials
• Deposit Accounts-Characteristics and Types
• Deposit Accounts - Counseling Customers and Opening Accounts
• Deposit Account Fundamentals
• Elder Financial Abuse
• Endorsements
• E-mail Security
• Escrow
• Identfications
• Basic Guide to IRAs
• Advanced IRAs
• New Account Fraud Prevention
• New Account Orientation
• OFAC
• Privacy
• Product Training
• Reg CC and Funds Availability
• Reg E
• Reg E - Key Disclosures and Liability
• Robbery Training
• TISA Overview
• Wire, ACH, Stop Payments

 Other Classes Available upon Request 

Training Courses include:

• Amendments to Notes
• Appraisal Rules
• Basic Loan Documentation
• Collateralizing all types of loans
• HMDA
• Loan Booking
• Loan Payment Processing
• Loan Processing
• Loan Review
• Loan Technical Exception Tracking
• Real Estate Loan Documentation
• Refis, Extension, Change in Terms
• TRID  

Other Classes Available upon Request 

Excel

Word

PowerPoint

Supervisor Training

ACH Origination

Leadership

Time Management

Communication Skills

Problem Solving